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This position is responsible for providing support to the Representative Payee Fiduciary Department reporting directly to the Program Coordinator. The Assistant will perform a wide range of financial assignments as well as the be the primary back-up for the Fiduciary team that services clients and provides benefit payment management for clients who are incapable of managing their Social Security or Supplemental Security Income Payments throughout Connecticut.
DUTIES AND RESPONSIBILITIES:
â€¢ Assist with the day to day functions of the Fiduciary Program including but not limited to cash receipts posting, processing check runs, cash distribution to various locations, banking.
â€¢ Provide back-up support to Fiduciary Team at various locations including preparation of clients monthly expenses for basic needs; provide direct services to clients receiving services; help clients with life building skills; process for payment client requests according to the budgeted expenses including rent checks, utility bills, personal funds; assist with maintaining records and scanning back-up documentation; disbursement of cash and checks to clients as budgeted; assist with receipt collections
â€¢ Provide customer service and demonstrate therapeutic communication skills when engaging clients.
â€¢ Assist with preparation of reports for Social Security Administration.
â€¢ Conduct Quality Assurance ensuring all policies and procedures for ABHÂ®, Social Security, and State of Ct Representative Payee Program are being followed.
â€¢ Maintain organized files and records of client requests and documents.
â€¢ Maintain confidentiality of all clients protected health information and adheres to all HIPAA related policies and procedures;
â€¢ Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
â€¢ Performs other financial tasks/administrative duties as required to support the business operations.
EDUCATION AND EXPERIENCE REQUIREMENTS:
â€¢ Specialized training in Human Services and basic accounting skills.
â€¢ Associateâ€™s degree in Business Administration, Human Services or related field a plus or a combination of related education and work experience;
â€¢ Three + yearsâ€™ experience in Human Services specializing in mental health/substance abuse disorders and basic accounting.
â€¢ Therapeutic communication skills and interviewing techniques for the clients served.
â€¢ Experience with public sector work and/or State agencies;
â€¢ Attend annual Conflict of Interest training.
â€¢ Knowledge of substance abuse and mental health services.
â€¢ Intermediate computer skills required.
â€¢ Proficiency using Microsoft Office Package; Internet.
â€¢ Possesses accounting skills and the ability to use established computer programs to keep accurate records of all individual client accounts.
â€¢ Ability to work independently and in a team environment
â€¢ Travel to various CT State Operative locations; valid driverâ€™s license.
â€¢ Accuracy and attention to detail.
â€¢ Excellent Organizational skills including record keeping.
If your qualifications match these job requirements and you are interested in pursuing this potential position and joining a dynamic company, please apply on-line at www.abhct.com. include resume & letter of interest.