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Job Title:
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Customer Service Representative Bilingual (Spanish/English) |
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Job Category:
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Customer Service/Support/Call Center |
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Job description:
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Customer Service Associate (Clayton, NC)
Customer Service and Technical support opportunity with an exciting and fast paced company. GXi International is a fast growing manufacturer of a broad range of products that differentiates our business through innovation, engineering talent, and superior customer service. Located in Clayton, NC, we are looking for talented, motivated and energetic people to join our core team. Please reply if you are an enthusiastic, energetic, outgoing individual who is committed to expanding your career with a growing business. We value a “can do” attitude, versatility and people with broad skills.
Primary responsibilities will be handling customer service and technical support calls for outdoor power equipment and consumer electronic products. Resolve customer issues from start to finish, set up service work orders, process warranty claims, accept parts orders and maintain customer service databases. Assist with establishing operational procedures and other administrative tasks as necessary.
Regular working hours are Monday through Friday 8 AM to 5 PM, occasional hours shifting or overtime during busy periods will be required. |
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Skills:
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Skills/Qualifications:
Exceptional telephone skills, as well as an ability to maintain organized and accurate records are a must. Ability to multitask and mange multiple priorities in a high call volume environment. Must be able to carry out projects within committed time frames and meet deadlines. Proficiency with Microsoft Office products required. Bilingual (Spanish/English), outdoor power equipment experience, antenna products experience, and familiarity with Quickbooks are a plus.
Please send your resume with cover letter and compensation requirements. |
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Employment type:
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Salary Range:
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10 - 12 USD hourly |
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Degree:
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Unspecified |
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Experience (year):
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0 |
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Job Location:
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Clayton - North Carolina - USA |
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Zipcode:
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27520 |
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Post Date:
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06/11/2009 |
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| Apply Online |
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| Apply Now |
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