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Job details
 
Job Title: Service Shop Technician - Part-Time
Job Category: Customer Service/Support/Call Center
Job description:  
Position Description:

Scheels is currently seeking a Part-Time Service Shop Technician for our Overland Park, Kansas location. While committing to a professional, team environment, this associate will provide assistance to fellow associates and customers in maintenance of various products, while providing world class customer service.

Responsibilities Include:

* Ability to learn how to repair all sporting good items that we provide such as: Bikes, Exercise Equipment, etc.
* Lead and train new associates in the Service Shop
* Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
* Keeps equipment operating by following operation instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs
* Documents service and installation actions by completing forms, reports, logs, and records
* Provide world class customer service by smiling, greeting and assisting all customers
* Maintain orderly appearance of personal work space and surrounding areas
* Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Requirements:

* Excellent customer service skills
* Exceptional problem solving and analytical skills
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to write reports and speak effectively before groups of customers and associates
* Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
* With or without accommodations, be able to sit, and/or stand for extended periods of time.
* Ability to work independently and with the team
* Must be at least age of 18
* Excellent written and verbal communication skills
* Ability to complete basic mathematical equations
* Able to lift or move up to 100 lbs. or more

Education and Experience:

Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), one to three months of related experience or training; or equivalent combination of education and experience.

Schedule:

Must be flexible to work assigned schedule between 9:00 a.m. and 9:00 p.m., Monday through Saturday, 10:00 am and 6:00 pm on Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Must be available to work a minimum of 2 evening shifts Monday-Friday and every other weekend. The average hours worked per week is 20 hours.

Benefits:

Scheels offers a complete benefit package to include:

* Employee Stock Ownership Program
* Associate Discount
* Employee Assistance Program

Equal Opportunity Employer

Scheels complies fully with all local, state and federal employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state or federal law.

To take advantage of this excellent opportunity, please complete our online application and attach your resume or stop by our store at 6503 West 135th Street, Overland Park, Kansas 66223 to complete a paper application.

calling skills good calling Shop rapport respect good BACH_a33d1a
Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree:
Experience (year): 0
Job Location: Park - Kansas - USA
Zipcode: 67751
 
Post Date: 09/21/2017
 
Contact Information
 
Contact Name: Scheels Sports
 


 
    

 
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