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Job details
 
Company: Lakeside International Trucks
Job Title: Service Advisor
Job Category: Transportation
Job description:  
Purpose:
Schedule, assign and track maintenance work in shop; maximize utilization of maintenance hours available; communicate with customers regarding progress of repairs and additional work needed and expected completion; accurate completion of repair orders; warranty parts procedures; maintain service records and service department information.

Accountabilities:
1. Schedule maintenance work and advise customer of completion time
2. Assign maintenance work and track progress
3. Maximize use of available direct hours
4. Handle customer inquiries regarding service work
5. Enter labor charges on repair orders and assure accuracy of repair order information
6. Assist in overall warranty process, ensure proper procedures are followed and coding of repair orders
7. Marketing
8. Help maintain volume of workflow in department
9. Maintain Service Department library and pertinent information
10. Post pricing on menu board
11. Any other assigned duties delegated by Manager

Skills, Knowledge and / or Experience Required:
1. Minimum 3 years truck or auto technician experience or previous Service Advisor experience
2. Knowledge of customer maintenance needs
3. Working knowledge of ADP/CDK a bonus
4. People skills customer relations, employee relations
5. Customer focused

Educational Requirements:
High school graduate or equivalent
Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: High School
Experience (year): 3
Job Location: Milwaukee - Wisconsin - USA
Zipcode: 53225
 
Post Date: 04/07/2016
 
Contact Information
 
Company: Lakeside International Trucks
Contact Name: Lakeside International Trucks
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
 
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