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Job details
 
Company: Firstrust Bank
Job Title: Part-Time Teller
Job Category: Finance/Banking/Mortgage
Job description:  
Objective:
Firstrust Bank has a great opportunity for a Part-Time Teller, in our Gladwyne Pennsylvania office. Responsibilities include providing friendly, efficient, and effective service to all customers. Performs a variety of financial transactions using technology and office equipment, and following detailed procedures. Strives to retain customers through extraordinary service and is alert to customer needs and suggesting services to fulfill those needs.

Responsibilities/Duties:
Sales & Service
•Ensures a high level of quality customer service at all times.
•Responsible for creating an exceptional customer experience for each and every customer conducting teller transactions.
•Ensure compliance with Firstrust’s policies and procedures.
•Will always demonstrate a positive demeanor.
•Meet/exceeds teller referral goals.
•Understands basic features and benefits of Firstrust retail products and services.
•Greets each customer enthusiastically and thanks each customer for doing business with Firstrust.

Operational
•Reports on teller differences on a daily basis.
•Performs a variety of customer service transactions as needed.
•Will help Head Teller verify money received or sent for cash shipments as needed.
•Will ensure all work is completed accurately and follows up with any outstanding items.

Audit/Security
•Follows all compliance related policies and procedures.
•When needed will conduct audits, i.e., teller, vault, ATM etc.
•Will comply with all opening and closing procedures.

Mission/Values
•Demonstrate behaviors consistent with our Mission/Values.
•Holds others accountable and insists the team demonstrates the behaviors consistent with our Mission/Values.

Teamwork
•Demonstrates teamwork through flexibility and maintains effective communication with others in the Branch.
•Continuously looks for ways to contribute to the overall teller team performance.

Best in Class
Quality Customer Service
•Demonstrates the behaviors consistent with our Mission/Values.
•Will work with a sense of urgency meeting and exceeding the customers’ needs and expectations.

Essential Functions:
•Ability to lift heavy coin trays and stand for prolonged periods of time
•Ability to work evenings and weekends based on branch needs
•Willingness to travel locally as needed
•Extensive telephone work involved.
•Excellent interpersonal, analytical and problem-solving skills.
•Ability to learn and sell bank products and services.
•Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, postage machine, etc.
•Strong listening and verbal communication skills

Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.
Minority/Female/Disabled/Veteran

Skills:  
Knowledge - Skills & Abilities:
Must have 1-3 yrs prior cash handling and/or customer service skills, excellent work habits, basic PC Skills, professional image and be reliable. Must be dependable and good with numbers and detailed procedures. Prior banking and/or sales experience, a plus. Must meet Credit/Referencing guidelines and able to attend Teller training during normal business hours in our Conshohocken Training facility.
•HS Diploma or equivalent
•Retail experience
Employment type:
  • Part Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Philadelphia Vicinity - Pennsylvania - USA
Zipcode: 19035
 
Post Date: 08/18/2017
 
Contact Information
 
Company: Firstrust Bank
Contact Name: Firstrust Bank
Contact E-mail: Send E-Mail Now
 
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