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Job details
 
Company: Integra ServiceConnect, LLC
Job Title: Outreach Specialist
Job Category: Social Work
Job description:  
An Outreach Specialist’s primary responsibility is to find member populations that are difficult to locate and get them the preventative health services to which they are entitled.

Essential Duties and Responsibilities:

• Provide progressive and meaningful face to face, telephonic, and written outreach and orientation services for each referred member to facilitate Health Home screening.
• Meet established goals and deadlines to include addressing identified gaps.
• Obtain applicable consent and enrollment forms when necessary.
• Schedule appointments with designated clinicians for each contacted member.
• Follow-up with each member to remind them of upcoming appointments and confirm completed appointments.
• Reschedule appointments if not completed.
• Maintain accurate case records and contact notes documenting all efforts within designated time of attempted/ completed service delivery.
• Perform other duties as assigned.
Skills:  
Qualifications:

• High School Diploma or equivalent required; some college preferred.
• Minimum 2 years of customer service and/or sales service.
• Computer proficiency and software skills required; CRM experience preferred.
• Access to reliable transportation.
• Strong organizational and communication skills.
• Bilingual preferred.


Characteristics:

• Time Management: You will need to be able to task yourself and members who are participating in the program.
• Self-Motivation: You will need to possess the ability to work independently to manage schedules.
• Interpersonal Skills: You will be working with other staff members, but you will also interact with the public. Must possess outgoing, hard-working attitude and an ability to positively influence others.
Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Los Angeles - California - USA
Zipcode: 91335
 
Post Date: 09/11/2018
 
Contact Information
 
Company: Integra ServiceConnect, LLC
Contact Name: Integra ServiceConnect, LLC
Contact E-mail: Send E-Mail Now
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