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Job details
 
Company: Apple Inc.
Contact Name: Apple Inc.
URL: http://www.apple.com
 
Job Title: HR HelpLine Representative - French
Job Category: Human Resources/Recruiting/Safety
Job Reference: 114303485
Job description:  
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks.

Do you have a passion for helping others succeed? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple’s People group, you’ll help discover and develop our most important resource: our people. Together, we’ll search the world to build our collective of talented perfectionists, visionaries, and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse — open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers, you will continue to help them grow professionally and support them in work and life. Join our team and help build and keep the extraordinary talent it takes to make extraordinary products.

The Apple People HelpLine is looking for someone to join the team and provide support to Apple employees in French/English on various topics including benefits, employee compensation, personnel data, HR systems and web tools. The People HelpLine is the first point of contact in the resolution, escalation, or routing of inquiries.

This role is located on our campus in Austin, Texas.

Description:
As a member of the People HelpLine team, you will be responsible for ensuring that French/English employee inquiries are answered and/or properly routed in a timely manner. We are looking for self-motivated and friendly individuals who have a passion and proven track record for solving customer issues in an efficient and effective manner.

Exceptional communication skills, outstanding interpersonal skills, and the ability to work cross-functionally to achieve team goals are a must. Strong integrity and the ability to maintain confidentiality are required.

Do you have the following:
- You are a team-player who can also work alone when needed.
- You are an individual who can multi-task by handling phone inquiries and capturing pertinent details for documentation.
- You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
- You are a creative person who can capture trends and offer proactive solutions.
- You are a self starter who will provide the best possible customer experience with every employee interaction.
Skills:  
Key Qualifications:
•Bilingual fluency in English and French is required
•2+ years of human resources experience, including benefits administration and leave of absence
•Flexible to work increased hours during training and high call volume cycles
•Demonstrates the ability to work with confidential data
•Exceptional interpersonal skills required
•Demonstrates strong verbal and written communication skills
•Strong problem solving skills
•Must have strong organizational skills and the ability to multi-task
•Demonstrates ability to work well in a collaborative environment
•Experience with HR Information Systems is strongly preferred

Education:
Minimum 2+ years of HR experience and/or HR degree.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Bachelors
Experience (year): 2
Job Location: Austin - Texas - USA
Zipcode: 78727
 
Post Date: 10/17/2018
 
Contact Information
 
Company: Apple Inc.
Contact Name: Apple Inc.
 


 
       

 
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