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Company: MTA
Job Title: Deputy Director Operations Planning & Analysis
Job Category: Business
Job Reference: 87353
Job description:  

Deputy Director Operations Planning & Analysis

Location: Manhattan - Midtown
Reference #:87353

Grade I Min: $93,727.18 / Mid: $117,158.97

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.

The primary objective of this position is to oversee and direct Metro-North Railroad’s Service Planning and Scheduling (train, equipment, and crew) in support of short and long-term strategic plans.

Oversee and direct all work of the Service Planning group related to the Service Plan including:
• Project future demands for service, identify market opportunities, and coordinate service and fare strategies
• Identify capital program elements needed to support long-term service plans
• Evaluate and analyze service plan strategies as well as support specific plan elements
• Analyze operating impacts of construction projects and develop operating plans to minimize impacts
• Manage the fleet strategy and rolling stock plan processes
• Coordinate schedule change process with capital projects and routine maintenance of way activities to ensure that track occupancy time is maximized and customer impacts are minimized
• Develop future operating plans for major capital and expansion projects in coordination with other agencies/rail operators including CDOT, Amtrak, NJ TRANSIT and the LIRR
Oversee and direct work of the Service Planning group regarding the development and evaluation of periodic schedule changes including:
• Chair the inter-departmental schedule change taskforce
• Develop service change proposals that are cost effective and will enhance service to our customers
• Evaluate customer impacts and operating impacts (including costs) of specific proposals
• Manage the schedule development team as they prepare train, equipment and crew schedules. Ensure schedules are feasible, meet customer requirements and allow for maintenance windows
• Coordinate schedules with other rail operators (Amtrak, NJ TRANSIT, CDOT) to ensure that all schedule changes work with MNR and are included in MNR operating documents
• Review and analyze operating performance with the Transportation, Mechanical and Engineering Departments to identify recommended schedule adjustments
• Oversee the production of operating schedule booklets at each schedule change.
• Produce operating bulletin orders to effect schedule changes including spring and fall changes, as well as interim adjustments and temporary schedule changes
• Oversee the management of relevant schedule databases to ensure that schedules are published to internal- and external-facing systems accurately and timely
• Oversee and direct all work of the Crew Scheduling group regarding periodic review and revision of Train Staffing, including:
-Development of new Road Passenger Crew Schedules 2-3 times per year, with the goal to maximize efficiency and minimize the approximately $180M annual road passenger crew payroll expense
-Development of special Crew Schedules on as needed basis for holidays and special events
-Metro-North Railroad’s Interdepartmental Revenue Collection Task Force
Overseeing and directing all work of the Service Planning group regarding the monitoring and periodic recommended revision of Metro-North equipment plans:
• Conduct analysis of ridership data
• Oversee development of equipment programs to accommodate new schedules, changes in ridership or infrastructure
• Manage equipment program development to maximize equipment utilization and minimize car-miles and associated propulsion expense.
• Evaluate both customer and operating impacts of equipment plan changes
• Prepare special programs for holiday periods and special events
• Oversee production of standee reports:
Participate in the Emergency Management Task Force, including:
• Annual updates of the Alternative Service plans included in the Metro-North Emergency Plans ("Red Book")
• Work with Operating departments during operational emergencies as needed to adapt/develop and implement service plans and schedules to respond to the particular circumstances of the situation. Produce special schedule documents for distribution internally and to the public
Oversee and directing work of the Service Planning group related to Connecting Services including:
• Develop and launching new connecting services, including conducting full-scale analyses and development of business cases for such projects
• Manage ongoing connecting services operations
• Identify regional funding sources and work to obtain funding for key Metro-North Railroad service initiatives (e.g. – connecting service projects, CMAQ supplemental funds, etc.)
Oversee critical high profile special projects including:
• Procurement and implementation of appropriate train scheduling technologies
• Rail Simulation to determine the impact of Positive Train Control on operations, including the implementation of a new rail simulation platform to support future operations simulations needs
Assist the Director in overseeing the overall work program of the Operations Planning & Analysis Department. This includes managing the Department in the Director's absences and representing the Department in various external forums (such as the PCAC and the Connecticut Rail Commuter Council).

Extensive knowledge of rail transit or other transportation operations.
Excellent ability to evaluate impacts of potential service changes on our customers and on MNR operations.
Detail-oriented with strong organizational, analytical, problem solving and planning skills.
Excellent interpersonal skills with the ability to communicate effectively with internal departments, the public and with various types and levels of public agencies.
Demonstrated leadership and management skills with the ability to train, motivate, and foster teamwork.
Strong verbal and written communication skills.
Strong presentation skills.
Strong quantitative reasoning skills.
Excellent planning and organizational skills with the ability to develop strategic initiatives.
Strong ability to operate effectively in high pressure situations in a flexible and adaptable manner.
Strong ability to exercise a high level of independent judgment and decision-making.
Working knowledge of Microsoft Office Suite and/or comparable applications (i.e. Word, Excel, PowerPoint).
Valid driver's license.

Strong knowledge and understanding of Metro-North Railroad Operations

Bachelor's Degree in Transportation Planning, Planning, Business and/or related field.
Minimum of seven (7) years of experience in planning, and/or service development preferably in a transportation environment. In lieu of experience in planning or service planning, a minimum of ten (10) years progressively more complex experience in passenger rail operations.
Minimum of five (5) years experience in a progressively more complex management responsibility, preferably managing other personnel.
Graduate Degree in Transportation Planning, Engineering, Planning, Business or related field.
This is a safety sensitive position and subject to toxicological testing.

To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

For applicants who are current employees, you must be in active service and have worked in your present position for at least one (1) year to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, plus on-the-job training, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.) in order to be eligible to transfer. If you are transferred, you may be required to forfeit your seniority in your present occupation. In addition, Metro-North employees are subjected to an internal investigation, which includes an evaluation of their safety and discipline records and their performance assessments.

As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $91,821.00 or if you hold a position designated as a policy maker.

We offer a competitive salary and a comprehensive benefits package.

If interested, please visit http://web.mta.info/mta/employment/ and Search for Deputy Director Operations Planning & Analysis under Metro-North Railroad.

MTA Metro-North Railroad is an Equal Opportunity Employer.

Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
Other Information
Degree: Bachelors
Experience (year): 5
Job Location: New York - New York - USA
Zipcode: 10004
Post Date: 09/12/2016
Contact Information
Company: MTA
Contact Name: MTA Metro-North Railroad
Contact Phone: You must first register to view this information.
Contact Fax: You must first register to view this information.




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