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Job details
 
Company: VSSI, LLC
Job Title: Customer Service Rep.
Job Category: Administrative/Office/Clerical
Job Reference: 09-183172
Job description:  
Customer Service Representative - Lancaster, TX. 75134
Monday - Friday 8:00 AM - 4:30 PM
$15.50

Job Summary:
Tasks/Responsibilities:
Provide timely and accurate information to incoming customer order status and product knowledge requests.
Process customer order/changes according to established department policies and procedures.
Speak directly to customers by phone or email concerning order, shipments and products.
Call customers and maintain open lines of communication necessary to process and prioritize orders successfully through warehousing systems.
Ability to work independently and multi-task while meeting quality and performance standards.
Generate correspondence via email to secure additional customer information to resolve customer complaints.
Responsible for adhering to good housekeeping policies and procedures and maintaining a safe and clean work environment.
Perform other duties as assigned.

Skills/Qualifications:
High school education or GED preferred.
Previous experience in administrative or customer service related role preferred.
Strong computer skills, experience in inventory/order management systems, Outlook, Microsoft Office products and general office equipment.
SAP experience.
Red Prairie experience.
An exception attention to detail critical.
Basic math skills including addition, subtraction, division and multiplication.
Time management: ability to organize and manage multiple priorities.
Must have excellent communication skills, both oral and written, while exhibiting a pleasant and professional demeanor when dealing with customers, coworkers, carriers and drivers.
Ability to work daily and weekend overtime to meet business needs.

We offer an excellent benefit and compensation package for full time employees.
Medical, Prescription, Vision, and Dental Plans.
Medical Flexible Spending & Dependent Care Accounts.
401(k) and Profit Sharing.
Company Paid Vacation and Holidays.
Company Paid Life Insurance, STD and LTD.

Here's The Fastest Way To Get Hired:
To apply in person go to 3225 WEST PLEASANT RUN ROAD, #104 LANCASTER, TX 75146
Applications are accepted 7:30am to 4:30pm Monday through Friday.
For questions contact 972-217-3558, Monday through Friday between the hours of 7:30am and 4:30pm.
Must bring an updated resume

Here’s How to Apply Online:
https://vssistaffingservices.securedportals.com/apply/
Create new account.

Visit us at www.vssillc.com
Please "LIKE" VSSI STAFFING SERVICES on Facebook and Instagram:
https://www.instagram.com/vssistaffing/
https://www.facebook.com/VssiStaffingServices/

VSSI is an Equal Opportunity Employer that uses the Homeland Security E-Verify program. VSSI conducts Drug Screens and National Criminal Backgrounds on all new hires.
Skills:  
Customer Service, Admin, Clerical, Data Entry
Employment type:
  • Full Time
Salary Range: 15.50 USD hourly
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Lancaster - Texas - USA
Zipcode: 75134
 
Post Date: 03/12/2018
 
Contact Information
 
Company: VSSI, LLC
Contact Name: VSSI, LLC
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
Contact Fax: You must first register to view this information.
 
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