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Job details
 
Company: Advanced Behavioral Health
Job Title: Case Management Program Liaison
Job Category: NON PROFIT
Job Reference: ABH-HJ-CMPL
Job description:  
POSITION SUMMARY:

The Case Management Program Liaison provides programmatic and administrative support to the ERSC program. This position will represent ABH and the ERSC program in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.
This position has two home offices: Willimantic and Norwich

DUTIES AND RESPONSIBILITIES:

 Provide telephone support for ERSC referral calls - ensuring prompt voice response to consumers or providers requesting case management services;
 ERSC admission screenings; Intake and Assignment of Individuals who meet program criteria using the program database and report routinely to Regional Coordinator;
 Distribute Recovery Support Program vouchers;
 Monthly Chart reviews;
 Attend all required staff, supervision and training meetings (held throughout Connecticut);
 Administratively process all case discharges;
 Produce reports as required within established time frames; monthly, quarterly and annual reports such as the Balanced Score Cards, Performance Measures, Agency specific reports, and referral trending
 Administrative coordinate staff schedules for coverage
 Assist with preparation of the agenda and complete minutes for case management staff and advisory council meetings;
 Process monthly provider invoices;
 Monitor Willimantic Outreach Case Manager data and submit reports to Regional Coordinator.
 Perform duties and assignments related to supporting the ERSC Program and maintain familiarity with and understanding of protocols;
 Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
 Performs other tasks/responsibilities as required to support the business operations;
 Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.


If your qualifications match these job requirements and you are interested in pursuing this potential position and joining a dynamic company, please apply on-line at www.abhct.com. include resume & letter of interest.

ABH® is an Equal Opportunity Employer

Skills:  
EDUCATION AND EXPERIENCE REQUIREMENTS:

 Bachelor’s Degree preferred or equivalent experience; Associate’s degree in Drug and Alcohol Rehabilitation Counseling, Human Services or related field required;
 At least 2 years of experience in data/research or in data systems management;
 Attend annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:

 Strong attention to detail; ability to work on multiple tasks and meet deadlines;
 Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
 Excellent data entry skills – input date into various software packages;
 Clear and concise written and verbal communications skills required;
 Outstanding customer service skills;
 Excellent organizational skills;
 Flexibility and ability to manage multiple tasks is essential;
 Valid Connecticut Drivers License; good driving history and reliable transportation;
 Frequent travel required.

Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Associate
Experience (year): 2
Job Location: Middletown - Connecticut - USA
Zipcode: 06457
 
Post Date: 06/26/2019
 
Contact Information
 
Company: Advanced Behavioral Health
Contact Name: Advanced Behavioral Health
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