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Company:
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American Substance Abuse Professionals Inc. |
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Job Title:
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Case Compliance Manager /Bilingual Spanish |
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Job Category:
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Administrative/Office/Clerical |
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Job description:
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Are you an excellent communicator with exceptional organizational skills? Do you have a high passion for customer service? Are you looking for steady and challenging work? If so, then we want to talk to you about an exciting opportunity with our successful and growing company!
What we offer:
*Fast paced and challenging full time work
Professional team work environment.
*Culture that values employees and acknowledges hard work.
*Competitive salary and benefits.
*Continuing professional development and education.
*Paid vacation, holidays and PTO days.
Plus much more…
What we seek:
A Bilingual Spanish speaking who is tech savvy and has great attention to detail. Case Manger to provide administrative support to our SAP network evaluators nationwide. Provide compliance management with substantial and comprehensive documentation required for all cases. The Case Manager is largely administrative and telephonic.
Essential Functions-
*Coordinate substance abuse evaluations for individuals with local SAP, working closely with ASAP provider relations team to ensure timely services.
*Collaborate with internal and external clients.
Assist employee in getting connected to appropriate treatment as recommended and assist evaluator to monitor progress.
*Schedule follow-up appointment at the request of the local evaluator and coordinate needed testing and conferences related to return to work.
*Provide consultation on DOT rules and regulations to TPA, EAPs, employer and employees as needed.
*Provide utilization reporting as requested.
*Develop and maintain positive and supportive relationships with ASAP clients.
*Coordinate and monitor follow-up drug and alcohol testing and continuing care as recommended by the evaluator.
*Maintain up-to-date records for all cases, including test results, progress reports and HIPAA compliant release of information form.
*Provide accurate case notes for all activities in each ASAP cases.
*Multi-task typing and talking when communicating with clients.
*Respond to all requests for SAP case needs and update all SAP case files.
Qualified candidates should send resumes to - asapjobs@go2asap.com
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Skills:
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*Bachelor degree in Business Administration or a Human Service related fields, preferred.
*Exceptional attention to detail.
*Superior problem solving and analytical skills, plus demonstrated skills to handle a variety of assignments simultaneously.
*A high energy, business-oriented, customer focused individual who can thrive in a fast paced, rapidly evolving work environment.
*Excellent telephonic and face-to-face communication skills.
*Ability to work well and interact with others, accept feedback positively, work under pressure.
*Strong typing skills preferred.
*Bilingual Spanish speaking |
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Employment type:
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Salary Range:
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Unspecified |
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| Other Information |
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Degree:
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Bachelors |
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Experience (year):
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2 |
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Job Location:
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Baltimore - Maryland - USA |
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Zipcode:
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21209 |
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Post Date:
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02/09/2021 |
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| Contact Information |
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Company:
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American Substance Abuse Professionals Inc. |
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Contact Name:
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American Substance Abuse Professionals Inc. |
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Contact Phone:
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