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Job details
Job Title: Bilingual Program Specialist – Community Mentoring Program (Denver Office)
Job Category: NON PROFIT
Job description:  
General Purpose: This position requires excellent case management, program support and documentation for Community Mentoring matches as assigned, a sizeable portion of which will be for youth who live in Spanish speaking households. The ideal candidate must execute sound and independent judgment in compliance with BBBSC standards and practices. The ideal candidate must demonstrate a high-level of awareness/expertise and independent judgment when interviewing and assessing volunteers and children in the areas of child safety, matching, match support and documentation. Must be highly organized, provide excellent professional customer service, consistently meet quality metrics, outcomes and goals as established by the agency.

Inclusiveness Statement: As an organization dedicated to inclusiveness, BBBSC values and celebrates the diversity and individuality of every child, volunteer, employee, board member, family and community partner.

Essential Duties/Responsibilities:
- Provides professional and timely match support essential to one-to-one mentoring.
- Assesses and identifies factors contributing to successful match and/or barriers or challenges to a successful match defined as longer, stronger and impactful.
- Ensures awareness of child safety and risk management, policies and procedures throughout all aspects of job function.
- Identifies potential child safety issues for volunteers, children and their families.
- Provides community resources and referrals to all served families expressing need, when possible.
- Maintains written and statistical documentation in a professional and timely manner.
- Responsible for distributing and collecting surveys and program evaluations for assigned matches.
- Interview children and complete assessments and other enrollment duties as assigned in English and Spanish.
- Conducts reassessments/updates as assigned, Inquiry through matching.
- Processes volunteer and child applicants from inquiry/assignment through matching.
- Works a minimum of 2 evenings per week and an occasional Saturday.
- Attends events and activities as assigned.
- Performs duties in compliance with National standards and BBBSC policies, procedures and practices.
- Supporting translation of materials into Spanish (communications regarding activities, events or other announcements) mainly for the Spanish speaking families who are on your caseload as well as for families interested in future participation with BBBSC.

- Assessment, intake, and strong interviewing skills. Experience in effective cross-cultural communications with children and adults to develop and enhance the understanding of the cultural needs of children and their families in relationship to their mentors.

Material and Equipment Directly Used:
- Proficient in Microsoft Office; Specifically Outlook, Excel and Word
- Prior experience with Salesforce is a plus (Program database, called Matchforce, is a Salesforce system).

Working Environment/Physical Activities: Must have reliable transportation and able to drive throughout the metro Denver area for interviews, match introductions and activities as assigned.

Professional Performance:
- Adhere to all personnel guidelines of the agency.
- Maintain professional standards of performance, demeanor, and appearance at all times; act as a “role model” both at and away from the agency.
- Maintain a creative, team-building approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
- Perform all tasks and responsibilities with attention to detail and in a complete and timely manner, complying with agency guidelines and conforming to the scheduling requirements of the job and program.
- Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
- Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the clients; act with honesty and integrity in all aspects of Agency business.
- Actively strive to upgrade professional skills though engaging in appropriate professional training and experience.
- Actively strive to create and maintain a culturally sensitive and appropriate environment through communication and interaction that demonstrates respect for diversity.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties as assigned.

Please submit cover letter and resume to hr@biglittlecolorado.org. All submissions will be considered through Friday, March 5, 2021 or until the position is filled. Resumes without a cover letter will not be considered.
Knowledge, Skill and Ability:
- Bilingual in English and Spanish is required.
- Experience working with diverse communities and organizations that support BBBSC stakeholders and to develop and maintain relationships with those communities and organizations.
- Excellent oral and written communicator (in both English and Spanish).
- Works independently yet able to perform well in team environment.
- Excellent problem solving and decision-making skills.
- Strong organizational skills and able to focus on details.
- Must have excellent time management skills and able to multi-task and set priorities.
- Ability to deal effectively with changing job requirements and shifting priorities.
Employment type:
  • Full Time
Salary Range: 42,000 USD annual
Other Information
Degree: Bachelors
Experience (year): 0
Job Location: Denver Metro Area - Colorado - USA
Zipcode: 80110
Post Date: 02/19/2021
Contact Information
Contact E-mail: Send E-Mail Now
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