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Job details
 
Job Title: Bilingual Customer Service Rep - Call Center
Job Category: Customer Service/Support/Call Center
Job Reference: LabCorp
Job description:  
Imagine… a career where the professional rewards are measured by the lives you touch.

Labcorp is seeking an energetic and passionate customer service focused individual who seeks alternative solutions to challenging patient billing issues. The Bilingual Customer Service Representative will answer 100-120 inbound calls per day from patients, doctor’s office and private insurance carriers; collect payments from patients for outstanding balances; routinely utilize multiple resources to resolve patient inquires while on the phone and while working correspondence; maintain telephone statistics and collection goals; and routinely process correspondence received from patients who are inquiring or have questions about their laboratory services.
Skills:  
Qualifications:
• Ability to read and speak the Spanish language fluently is required
• A high school diploma or equivalent with 1-3 years of applicable experience is required
• Previous call center experience is preferred
• Prior experience in medical billing and call center experience is a plus
• Ability to become proficient with processes within 90 days after completing a structured training program is required
Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: McLeansville - North Carolina - USA
Zipcode: 27301
 
Post Date: 03/09/2017
 
 
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