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Company:
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TruckMovers |
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Job Title:
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Account Specialist |
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Job Category:
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Customer Service/Support/Call Center |
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Job description:
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SUMMARY
Responsible for giving rate quotes, ensuring customer orders, order entry and management of the order. This position requires someone that is bilingual - in Spanish and English. It also requires up to 50% travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assist contracted accounts
Rate quoting/Order Attainment (“sell the move”)
Manage customer expectations
Work with Logistics Coordinators to ensure customer requirements can be met
Problem report resolution
QUALIFICATIONS (minimum)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General:
Computer skills in a business environment, including working knowledge of Microsoft Word, Excel, and using the internet.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to develop and maintain effective, cooperative, and courteous relationships with other staff and the general public.
Excellent organizational abilities, promptness, and dependability required.
Ability to express ideas clearly in both oral and written forms and to document policies and procedures is necessary
Ability to read, analyze, and interpret instructions and procedures.
Ability to write reports, business correspondence, and procedures.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Specific:
Ability to sell customer on benefits of using our service
Job Requirements
EDUCATION and/or EXPERIENCE (minimum)
High School Diploma
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS and WORK ENVIRONMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must possess mobility to work in a standard office setting and to use standard office equipment, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.
Work with telephones and computers on a steady basis.
Fast ability to work under pressure and multi task
Moderate Noise Level |
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Skills:
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Spanish/English Fluently
Ability to talk to Drivers and Customers |
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Employment type:
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Salary Range:
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35000 USD annual |
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| Other Information |
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Degree:
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Unspecified |
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Experience (year):
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0 |
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Job Location:
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Independence - Missouri - USA |
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Zipcode:
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64057 |
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Post Date:
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10/11/2018 |
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| Contact Information |
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Company:
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TruckMovers |
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Contact Name:
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TruckMovers |
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Contact E-mail:
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Contact Phone:
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